(7 December 2022) Consumers can take advantage of daily tips on safe online shopping and information on rights when travelling in the EU. Just follow the European Consumer Centre’s Twitter and Facebook accounts and open the window of a special Christmas calendar every day with shoppers’ rights in case a retailer fails to send goods or provide a good service. The European Consumer Centres Network helps…
(November 24, 2022) At the time of inflation, rising energy prices and certain shortages, Black Friday is of particular interest to shoppers. But beware, slogans such as “best deals” etc. can lure you to fake discounts or even fraudulent e-shops. The well-known “only three items left” trick is designed to put pressure on customers. The European Consumer Centre by the Czech Trade Inspection…
Internet scammers have taken a new tack – they offer but never deliver a vignette for another European Union country to which the buyer wants to make a short trip. Alternatively, the stamp is more than twice as expensive. Here’s how to spot such fraudulent offers. However, there is some good news from the EU – from 2024 there will also be one-day or one-week vignettes that will have price caps. Not…
After a sharp reduction in roaming prices when travelling to EU countries, another major new development is coming – from 1 July, operators must provide the same quality of internet connection in other EU countries as for which users pay at home. This update to the European regulation comes based on findings that one third of tourists in the EU had slower internet connection speed than at home, and 28 per cent…